Privacy Policy

1. Introduction

SharedUtilityHub ("us," "we," or "our") prioritizes the confidentiality of your personal data. This Privacy Policy outlines our procedures regarding the collection, usage, exposure, and protection of your information when you utilize our website sharedutilityhub.top or engage with our yacht charter offerings.

Your consent to the practices detailed in this document is implicit when you make use of our services. We adhere to privacy regulations such as the Personal Information Protection and Electronic Documents Act (PIPEDA) among other Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

We accumulate personal data that you willingly supply to us while you:

• Reserve a yacht charter
• Get in touch through our website or over the phone
• Sign up for our newsletter
• Complete forms on our site
• Engage in surveys or contests

Such details may encompass:

• Your name and communication details (email, phone number, mailing address)
• Financial details for payments (processed safely via external services)
• Yacht charter preferences and specifications
• Emergency contact details
• Food preferences or health information (if disclosed)

2.2 Information Collected Automatically

Automatic data collection happens when you browse our website, which includes:

• IP addresses and geolocation data
• Browser variety and release
• Visited pages and duration of visit on our website
• Referral sources
• Details about the device (model, screen resolution, etc.)

2.3 Cookies and Similar Technologies

To enhance your web experience, we utilize cookies and analogous tracing technologies because they allow us to:

• Memorize your user preferences
• Assess web usage and performance
• Deliver content that's tailored to your interests
• Continually upgrade our offerings

It's possible to manage your cookie preferences via your web browser's settings or our cookie consent notification.

3. Utilization of Your Information

The information we gather serves multiple functions:

• Delivering Services: To carry out yacht charter services, organize reservations, and establish communication regarding your bookings
• Customer Support: To address your requests and render support
• Transaction Processing: To handle financial transactions and oversee billing issues
• Security Measures: To secure our operations and shield against deceptive activities
• Promotional Outreach: To send you marketing materials and updates, conditional upon your permission
• Website Enhancement: To evaluate user patterns and heighten the performance of our site
• Adherence to Law: To comply with governing laws and legal demands

4. Sharing and Disclosure of Information

Without trading, selling, or renting your private information to external parties, we may disseminate your data under these circumstances:

4.1 Partners in Service Provision

Information might be shared with trustworthy third-party entities assisting in tasks such as transaction processing, site management, email distribution, analysis, etc.

4.2 Legal Obligations

We may reveal necessary information if mandated by law or to comply with legal inquiries, court directives, emergency situations, or inquiries into possible illicit activities.

4.3 Business Reorganizations

With business changes like mergers, acquisitions, or asset sales, your information might be part of the assets that are transferred.

5. Data Protection

To guard your data from unauthorized entry, changes, leaks, or destruction, we've instituted proper technical and administrative controls. Among these measures are encryption, safeguarded servers, constrained access, systematic evaluations, and educating our personnel.

Nevertheless, internet data transfer and electronic storage cannot be absolutely secure, and thus we cannot assure total protection of your data.

6. Keeping Your Data

Your personal data is retained only for as long as necessary for the reasons stated at the time of collection, or as required by law. Typical retention periods are:

• Charter Reservations: 7 years for tax/legal reasons
• Marketing Communications: until you choose to unsubscribe or request removal
• Website Analytics: 26 months
• Client Service: 3 years following the most recent interaction

7. Your Rights and Preferences

Your rights include requesting access, rectification, erasure (as per legal standards), data portability, opting out of marketing, and controlling cookies. To exert these rights, reach out to us with the provided contact information.

8. Services by Third Parties

8.1 Google Analytics

For web usage analysis, we utilize Google Analytics, which you can decline with Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Our website may include links to social media, each with their own privacy policies.

8.3 Payment Processing

External, PCI DSS-adherent entities handle all transactions.

9. International Data Movements

Your details may be transmitted and handled in countries aside from Italy. In such cases, we ensure that proper precautionary measures are in place in line with relevant privacy legislation.

10. Protection of Minors

We do not target nor collect information from individuals under the age of 13. Should we become aware that such information was collected, please inform us without delay for corrective action.

11. Updates to This Privacy Policy

Amendments to this Privacy Policy may be made to reflect alterations in our procedures or legal necessities. These changes will be communicated through a notice on our website, emails to registered users, or a conspicuous website announcement. Continued use of our services after such modifications implies your acceptance of the new terms.

12. How to Contact Us

For inquiries regarding this Privacy Policy or our data handling practices, please get in touch with us:

13. Compliance with Google Ads Consent Policy

Our practices adhere to Google's Ads consent policy, and your choices regarding cookies/tracking can be adjusted at any time via our cookie settings panel.